RGoodDog sends recurring marketing and transactional text messages, including order confirmations, shipping updates, product news, offers, and customer service messages.

You can join by entering your mobile number on our website and confirming your consent, or by texting the keyword shown in any of our sign-up forms. Consent is not a condition of purchase.

Message frequency varies. You can expect up to 8 messages per month, though this may increase around product launches or promotions.

Message and data rates may apply. RGoodDog does not charge for the messages themselves, but your mobile carrier may charge for sending and receiving text messages. Contact your carrier for details of your plan.

Reply STOP to any message from us at any time. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent. To rejoin, sign up again through our website.

Reply HELP to any message from us, or email support@rgooddog.com.

Our messaging program is supported by major carriers including AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost Mobile, Metro by T-Mobile, Cricket, and several smaller regional carriers. Carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old and the account holder or authorized user of the mobile number provided.

Our messages may not be supported on all handsets or carriers, and delivery cannot be guaranteed.

Information collected through our messaging program is handled in line with our Privacy Policy at rgooddog.com/pages/privacy-policy. We do not sell, rent, or share your SMS opt-in data or consent records with third parties for their own marketing purposes.

We may update these terms from time to time. The current version will always be available on this page.

Questions about our messaging program? Contact us at support@rgooddog.com