When you use our website, we may collect information you choose to provide, such as your name, email address, billing and shipping details, and any other information needed to process your order.

We may also automatically collect certain technical data, such as your IP address, browser type, device information, and how you interact with the site, so we can understand and improve your experience.

We use your information to process and deliver orders, communicate with you about your purchases, and provide customer support.

We may also use it to improve our website and services. If you choose to receive updates from us, we may send you emails about products, offers, or relevant information. You can opt out of marketing communications at any time.

Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

We may use tools such as Google Analytics, Meta Pixel, Klaviyo, Shopify, and similar technologies to understand how visitors use our website, improve performance, personalize your experience, and measure the effectiveness of our marketing and advertising.

If you choose to subscribe to our newsletter or other marketing communications, you may receive promotional emails from us. You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us at support@rgooddog.com.

Depending on the state you live in, you may have additional privacy rights under applicable law. These may include the right to:

• Access your personal information
• Correct inaccurate personal information
• Delete your personal information
• Request a copy of your personal information
• Opt out of certain types of data processing, where required by law

To exercise any applicable privacy rights or submit a request, contact us at support@rgooddog.com. We will respond in accordance with applicable law.

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you access our website from outside the United States, your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites, and we encourage you to review their privacy policies before providing any personal information.

We may disclose personal information if required by law, legal process, or to protect the rights, property, or safety of RGoodDog LLC, our customers, or others.

We use cookies and similar technologies to improve your browsing experience and understand how our website is used.

Cookies help us remember your preferences and measure performance. You can control or disable cookies through your browser settings at any time.

Some web browsers offer a "Do Not Track" (DNT) setting. Because there is no universally accepted standard for how websites should respond to DNT signals, our website does not currently respond to them.

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that help us:

• Operate our website
• Process payments
• Fulfill and deliver orders
• Provide customer support
• Analyze website performance
• Send marketing communications

These providers only receive the information they need to perform their services and are required to protect it.

We may also disclose or transfer your information if required by law, or as part of a merger, acquisition, sale of assets, or other business transaction involving RGoodDog LLC.

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

While we use secure systems and processes, no online platform can guarantee complete security.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

If you have any questions about this policy or how your information is handled, you can contact us at: support@rgooddog.com