Terms & Conditions
Last updated: June 26, 2026
Overview
By accessing or using the RGoodDog LLC website ("RGoodDog," "we," "us," and "our"), you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the website.
We may update these Terms & Conditions from time to time. Continued use of the website means you accept any changes.
Business Information
This website is operated by RGoodDog LLC. Throughout these Terms & Conditions, "RGoodDog," "we," "us," and "our" refer to RGoodDog LLC.
Eligibility
By using this website or placing an order, you confirm that you're at least 18 years old, or that you're using the website with permission from a parent or legal guardian.
Account Responsibility
If you create an account on our website, you're responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Products & Pricing
We aim to ensure all product descriptions and prices are accurate. However, we reserve the right to correct errors, update information, or change pricing at any time without prior notice.
All prices are listed in USD unless stated otherwise.
Orders
We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, incorrect pricing, or product availability issues.
Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order. We may limit how many products a customer or household can purchase, either overall or in a single order.
Subscriptions
Some products may be available as a subscription. If you choose a subscription, you authorize recurring charges to your selected payment method at the billing interval you choose until you cancel.
You can manage, pause, or cancel your subscription at any time through your account or by contacting us at support@rgooddog.com.
Promotions, Rewards & Loyalty Programs
From time to time, we may offer discounts, promotional offers, referral programs, loyalty rewards, VIP programs, giveaways, or other incentives. These offers are subject to their own terms and may be modified, suspended, or discontinued at any time without prior notice.
Supplement Disclaimer
The information on this website is provided for general information only.
Our products are designed to support your dog's overall health and wellbeing. They are not intended to diagnose, treat, cure, or prevent any disease.
The information on this website should not be considered veterinary advice. If you have any questions or concerns about your dog's health, we recommend speaking with a licensed veterinarian before using our products.
Acceptable Use
You agree to use this website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access to our systems, interfere with the operation of the website, engage in fraudulent or unlawful activity, or infringe on the intellectual property or other rights of RGoodDog LLC or any third party.
Third-Party Services & Links
Our website may contain links to third-party websites or services. These are provided for your convenience only. We are not responsible for the content, privacy practices, or policies of any third-party websites, and your use of them is at your own risk.
Payment Terms
We accept the payment methods displayed at checkout. Payment must be received and authorized before orders are processed and shipped.
If a payment is declined, cannot be processed, or is suspected of being fraudulent, we reserve the right to delay or cancel the order.
Shipping
We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on location and external factors.
We are not responsible for delays caused by shipping carriers or customs.
Returns & Refunds
Please refer to our Shipping & Returns policy for full details.
Intellectual Property
All content on this website, including our trademarks, logos, product names, text, graphics, images, videos, designs, and other materials, is owned by RGoodDog LLC or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content from this website without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, RGoodDog LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our products.
Our products are intended to support general pet wellness and are not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian if you have questions or concerns about your dog's health.
Warranty Disclaimer
This website, its content, and our products are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee that the website will always be available, error-free, or uninterrupted.
Indemnification
You agree to indemnify and hold harmless RGoodDog LLC, its owners, employees, contractors, affiliates, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms & Conditions, or infringement of the rights of any third party.
Force Majeure
We are not responsible for any delay or failure to perform our obligations due to events beyond our reasonable control. These may include natural disasters, severe weather, internet or technology outages, shipping carrier delays, government actions, labor disputes, or other unforeseen events.
Governing Law
These Terms & Conditions are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the state and federal courts located in Florida.
Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
Contact
If you have any questions about these Terms, please contact us at: support@rgooddog.com